Utilities | Chargerhelp

UTILITIES

Propelling EV Adoption and Smoother Transportation Electrification

ChargerHelp empowers utilities with cutting-edge solutions to maintain and optimize electric vehicle charging networks. With our all-inclusive Reliability as a Service (RaaS), you can ensure your charging stations deliver consistent uptime and exceptional service, transforming the EV experience for everyone.

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RELIABILITY MATTERS

Reliable Solutions for Evolving Utility Needs

With more electric cars and trucks on America’s roads than ever before, the country’s utilities are at the forefront of a transportation revolution.

Keeping that network up and running is no small task, especially for grid operators more accustomed to maintaining transformer substations and distribution feeder circuits than charging station depots.

That’s where ChargerHelp comes in with Reliability as a Service (RaaS): a simple, easy, and all-inclusive EVSE O&M solution that delivers fast and reliable services at consistent, hassle-free prices for your Level 2 and DCFC charging stations.

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Empowering Utilities with Tailored EV Charging Solutions

Power Up Your EVSE O&M

As the power and transportation sectors merge, utilities are naturally positioned to lead the EV market’s momentum. Yet, EV charging infrastructure is new territory for many grid operators. RaaS from ChargerHelp puts you in the express lane to unparalleled charging station uptime and EV driver satisfaction.

Tap into EVSE O&M Expertise and Capacity

For utility transportation electrification and EV programs already stretched thin, RaaS offers resources and deep expertise to ensure your teams succeed. Our in-house EVSE technicians and purpose-built EMPWR software platform keep your charging stations operational and online, where EV drivers need them.

Meet NEVI Uptime Requirements and State Electrification Targets

From ensuring eligibility for federal NEVI funding to reaching your state’s transportation electrification targets, the name of the game is charging stations that work. The magic number is 97% uptime, but drivers too often experience a different reality: down or broken stations. RaaS fixes that. Literally.

Be Fiscally Responsible with Ratepayer Funds

Public Utility Commissions (PUCs) dislike seeing ratepayer dollars invested in infrastructure that doesn’t work or costs more than expected. With transparent pricing and unlimited corrective maintenance, RaaS keeps your EVSE O&M budget steady and predictable. Meanwhile, preventative maintenance stays ahead of problems.

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Reduce EV Driver Complaints

People tend not to think much about their electric utility unless the power goes out. The same is true for drivers and EV charging. Don’t risk your utility’s reputation, especially as grid operators flex new muscles in the transportation arena. RaaS keeps charging stations online, reducing driver complaints and protecting your utility’s name.

Make Smarter EVSE Infrastructure Investments

The EV market is growing rapidly across diverse EVSE hardware OEMs, charging software platforms, and networks. As a trusted third party with experience across dozens of EVSE companies, ChargerHelp helps you make sense of RFP respondents’ submissions and technology options, supporting informed decisions about your future EV charging station buildout.

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Reliability as a Service

Reliability as a Service (RaaS) is a labor subscription service that provides peace of mind to charging station owners and operators who require fast and reliable O&M services at consistent, hassle-free prices.