Report Reveals Charge Success Rate and not Uptime More Accurate Metric for EV Driver Experience See the press release now

The Future of EV Charging Reliability Starts Here

EV Chargers need to work the first time, every time. Reliability as a Service fueled by the EMPWR™ technology platform achieves your charge success needs.

Our fully charged partners

Leading companies trust ChargerHelp!

sparkcharge logo
KEMPOWR logo
SWTCH logo

Our Solution: RaaS fueled by EMPWR

Every Brand. Every Deployment. Every Technician.

Reliability as a Service (RaaS)

Full-service EV charger maintenance,
managed for you.

The EMPWR Platform

One pane of glass to manage every charger you own.

Nationwide coverage

Certified Technicians
Ready for Deployment

ChargerHelp, OWL, and SPACTCO work as one nationwide team to keep charging reliable. Our EVSE-trained techs share the same tools and ongoing training, extending coverage wherever you need us.

The 2026 Annual Reliability Report

The Annual Reliability Report examines the disconnect between reported EV charger uptime and actual driver experience in the US, proposing charge start success as a more accurate metric.

Ready to get #ChargedUP?

You’ve got big goals. We have the services and technology to get you there.

Let’s build a charging network that works—every time, everywhere

On the blog

5 Key Takeaways From ChargerHelp’s Buyer’s Report

EV charging station owners must choose the best vendors and equipment to service their...

Public Chargers as Necessity: 4 Steps to Improve the Reliability of EV Charging Stations

The number of public electric vehicle (EV) chargers is rising, and EV sales show...

The Toll of Time: How Aging EV Infrastructure Impacts Reliability

As electric vehicle (EV) adoption accelerates, the reliability of charging infrastructure becomes increasingly critical....

The Scary Truth About EV Charger Reliability (And How to Fix It)

Imagine pulling up to a charger that appears functional, only to find it offline...